Installation problems for PCI-DIO-32HS

[bedu]

Hi,
The version of the driver I'm using is 1.10.0f0
And my computer is a Hewlett-Packard DC7700, so it is in the list of PC's with know problems.
What do I need to do? Is there going to be a new driver or do I need to look for a BIOS update for my computer?
At this point we have three people in the company with the same problem and we need to get it fixed soon.
 
Thanks for all the help.
Kind regards,
 
Bedu
 

[julien.roland]

Hello Bedu,
 
My first question will be which version of the DAQ driver are you using? Because there is some known issues with old versions of DAQ. So I will encourage you to take the <a href="http://digital.ni.com/softlib.nsf/websearch/E2C96196892A649D86257291004F8EDC?opendocument&amp;node=132060_US" target="_blank">lastest version of the DAQmx</a> driver if it's not yet done.
&nbsp;
My second question will be which Pc are you using? Because it's existing&nbsp;an incompatibility between the BIOS of certain Pc&nbsp;and some National Instruments drivers. This issue has been observed on some recent machines featuring dual core processors although single core machines may still be affected.
Some machines that are known to reproduce this issue are:

- Hewlett-Packard DC7700
- Hewlett-Packard DC5700
- Hewlett-Packard DC5750
- Hewlett-Packard DX7300

Hope this could help you.
Regards,

[julien.roland]

Ok Bedu,
&nbsp;
Could you please take contact with&nbsp;NI Belgium&nbsp;@ this number 02/757.00.20 and asks after me (Julien Roland)?
So we can look further in solving your problem.
&nbsp;
Regards,